Privacy Policy

We take your privacy very seriously, and we are committed to keeping you and your information secure.

Information we gather & how we use it:
When you contact us through our website, via email, or by phone to either create an account or place an order, we collect the information you volunteer, such as your name, address, phone number, and email address, as well as your IP address. The purpose of collecting this information is to ensure that our interactions with you are as efficient as possible. If you’ve elected to do so, you will occasionally receive our newsletters containing new products, sales, or display and packaging suggestions. You can always subscribe or unsubscribe here.

Eternity Letter does not sell its customer information to any outside parties. Any information we gather is to serve our customers in the best possible way.

The people that are given access to this information:
Your personal information is accessible by the server administrator and customer service department.

The security measures we have in place to protect your personal information:

1. Eternity Letter utilizes 128 bit SSL data encryption. This means you can rest assured that communications between your browser and this site’s web servers are private and secure.
2. Eternity Letter does not store your credit card information. Your sensitive card numbers are erased the second you receive your order confirmation while still on our site. We implement and maintain compliance with industry-leading security initiatives such as the Payment Card Industry Data Security Standard through Stripe.
3. Please know that we utilize a number of other security measures including but not limited to: data encryption, firewalls, and anti-virus/anti-spyware/anti-malware security software.

Our use of cookies:
1. Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website.
2. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience of our website.

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