Here are some frequently asked questions about our products and services. If you have any further questions, feel free to contact us anytime.
A. Our main service provider at this time is USPS services. We offer Standard, Expedited and Overnight services across United States.
A. Eternity Letter brand covers all essential life events. Please visit our “About Eternity Letter Products” link (make it a link to this page) with a list and descriptions of available categories we currently offer. We are working to expand endless possibilities our brand offers and will add them to Eternity Letter collection as we move forward.
A. Yes, we do.You may choose to have your letter written by hand by our Personal Specialists from Customization Department. You may also choose to have your letter printed in variety of several fonts resembling handwritten styles. (for urgent situations and/or due to other circumstances). Each option is offered at individual price points and depend on the product style you like to purchase. For example, different product designs may have different Letter sizes. Products like jewelry may have limited character count verses Locket accessories in which case you have much more space to write your own Eternity Letter. In other words, service fee for each option will depend on how big or how small your Letter size is.
A. Yes, our products are accompanied with branded packaging which is perfect for gift giving.